Author Topic: 1and1  (Read 3590 times)

Offline ZeusBD

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1and1
« on: April 10, 2004, 04:32:27 AM »
Has anyone ever used 1and1 to host their web-site? I need help using their control panel....I can't find the root index to create the needed index.html file.
In the dark I'm at home, in the light I'm on the battlefield. A Dragon's life is a constant struggle for survival. But in the end, we will prevail.
Go check out my site: http://www.frankandami.com
E-mail me: ZeusBD at yahoo.com

xfir

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1and1
« Reply #1 on: April 10, 2004, 09:48:21 AM »
Wha?

Do they use cPanel?

Most of the time your path would be:

/home/username/public_html

Have you tried FTPing in?

Offline ZeusBD

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1and1
« Reply #2 on: April 11, 2004, 01:10:30 AM »
Yes, I ftp'd in successfully, and I placed a file called index.html in the root directory (or what I thought was the root directory, it was called /. ). But when I try to pull up my site (The one I placed it in is www.frankandami.com) I get an error code 403. I sent them a trouble ticket in and haven't gotten a response yet. And yes they do use cPanel.
In the dark I'm at home, in the light I'm on the battlefield. A Dragon's life is a constant struggle for survival. But in the end, we will prevail.
Go check out my site: http://www.frankandami.com
E-mail me: ZeusBD at yahoo.com

Phantom

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1and1
« Reply #3 on: April 11, 2004, 01:18:42 AM »
It looks like a server side problem to me. Have you tried contacting the administrators of the hosting service?

Offline ZeusBD

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1and1
« Reply #4 on: April 11, 2004, 01:41:28 AM »
Yep, and its been 24 hours already without a response. I just sent them a nasty letter (Maybe I shouldn't have done that :( ) about not getting a response sooner and how much I disapprove of their services. They'll probably just shrug it off and not answer me again and laugh at it.
In the dark I'm at home, in the light I'm on the battlefield. A Dragon's life is a constant struggle for survival. But in the end, we will prevail.
Go check out my site: http://www.frankandami.com
E-mail me: ZeusBD at yahoo.com

Phantom

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1and1
« Reply #5 on: April 11, 2004, 01:42:36 AM »
Yep, they probably will, well, it depends, was it a free service or a premium service? lol.

Offline ZeusBD

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1and1
« Reply #6 on: April 11, 2004, 01:45:37 AM »
Payed for. I'm paying $10/month for it

This is their help for setting up a new page

http://download.perfora.net/PDF/ESG_SharedHosting.pdf

But my cPanel looks a lot different than their's does on this presentation.
In the dark I'm at home, in the light I'm on the battlefield. A Dragon's life is a constant struggle for survival. But in the end, we will prevail.
Go check out my site: http://www.frankandami.com
E-mail me: ZeusBD at yahoo.com

Offline ZeusBD

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1and1
« Reply #7 on: April 11, 2004, 01:56:19 AM »
I think that I figured it out. Go to http://www.frankandami.com and see it for yourself
« Last Edit: April 11, 2004, 04:30:42 AM by ZeusBD »
In the dark I'm at home, in the light I'm on the battlefield. A Dragon's life is a constant struggle for survival. But in the end, we will prevail.
Go check out my site: http://www.frankandami.com
E-mail me: ZeusBD at yahoo.com

Offline BlackBox

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1and1
« Reply #8 on: April 11, 2004, 12:23:10 PM »
yeah, make sure your public files are in the public_html folder.