Outpost Universe Forums
Off Topic => Test/Spam Forum => Topic started by: ZeusBD on April 10, 2004, 04:32:27 AM
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Has anyone ever used 1and1 to host their web-site? I need help using their control panel....I can't find the root index to create the needed index.html file.
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Wha?
Do they use cPanel?
Most of the time your path would be:
/home/username/public_html
Have you tried FTPing in?
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Yes, I ftp'd in successfully, and I placed a file called index.html in the root directory (or what I thought was the root directory, it was called /. ). But when I try to pull up my site (The one I placed it in is www.frankandami.com (http://www.frankandami.com)) I get an error code 403. I sent them a trouble ticket in and haven't gotten a response yet. And yes they do use cPanel.
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It looks like a server side problem to me. Have you tried contacting the administrators of the hosting service?
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Yep, and its been 24 hours already without a response. I just sent them a nasty letter (Maybe I shouldn't have done that :( ) about not getting a response sooner and how much I disapprove of their services. They'll probably just shrug it off and not answer me again and laugh at it.
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Yep, they probably will, well, it depends, was it a free service or a premium service? lol.
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Payed for. I'm paying $10/month for it
This is their help for setting up a new page
http://download.perfora.net/PDF/ESG_SharedHosting.pdf (http://download.perfora.net/PDF/ESG_SharedHosting.pdf)
But my cPanel looks a lot different than their's does on this presentation.
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I think that I figured it out. Go to http://www.frankandami.com (http://www.frankandami.com) and see it for yourself
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yeah, make sure your public files are in the public_html folder.