Outpost Universe Forums

Off Topic => Test/Spam Forum => Topic started by: ZeusBD on April 10, 2004, 04:32:27 AM

Title: 1and1
Post by: ZeusBD on April 10, 2004, 04:32:27 AM

Has anyone ever used 1and1 to host their web-site? I need help using their control panel....I can't find the root index to create the needed index.html file.

Title: 1and1
Post by: xfir on April 10, 2004, 09:48:21 AM

Wha?

Do they use cPanel?

Most of the time your path would be:

/home/username/public_html

Have you tried FTPing in?

Title: 1and1
Post by: ZeusBD on April 11, 2004, 01:10:30 AM

Yes, I ftp'd in successfully, and I placed a file called index.html in the root directory (or what I thought was the root directory, it was called /. ). But when I try to pull up my site (The one I placed it in is www.frankandami.com (http://www.frankandami.com)) I get an error code 403. I sent them a trouble ticket in and haven't gotten a response yet. And yes they do use cPanel.

Title: 1and1
Post by: Phantom on April 11, 2004, 01:18:42 AM

It looks like a server side problem to me. Have you tried contacting the administrators of the hosting service?

Title: 1and1
Post by: ZeusBD on April 11, 2004, 01:41:28 AM

Yep, and its been 24 hours already without a response. I just sent them a nasty letter (Maybe I shouldn't have done that :( ) about not getting a response sooner and how much I disapprove of their services. They'll probably just shrug it off and not answer me again and laugh at it.

Title: 1and1
Post by: Phantom on April 11, 2004, 01:42:36 AM

Yep, they probably will, well, it depends, was it a free service or a premium service? lol.

Title: 1and1
Post by: ZeusBD on April 11, 2004, 01:45:37 AM

Payed for. I'm paying $10/month for it

This is their help for setting up a new page

http://download.perfora.net/PDF/ESG_SharedHosting.pdf (http://download.perfora.net/PDF/ESG_SharedHosting.pdf)

But my cPanel looks a lot different than their's does on this presentation.

Title: 1and1
Post by: ZeusBD on April 11, 2004, 01:56:19 AM

I think that I figured it out. Go to http://www.frankandami.com (http://www.frankandami.com) and see it for yourself

Title: 1and1
Post by: BlackBox on April 11, 2004, 12:23:10 PM

yeah, make sure your public files are in the public_html folder.